We use both a small specialist carrier and a reputable national transport company to deliver your order direct to you. Our sole aim is for you to receive your order in perfect condition, normally within five working days or less.
For your convenience, we DO NOT pallet drop. All our orders are boxed or securely packed.
Delivery is free on all orders over £100 within mainland UK only - with the exception of the Highlands of Scotland, for these areas please call us and we will provide you with a delivery quotation. Some exclusions to this may apply depending on the delivery address and size of larger furniture sets. Unfortunately we are unable to deliver to Northern Ireland.
For orders under £100 a delivery charge of £4.99 will apply.
Our standard delivery days and times for FREE delivery are Monday to Friday between 8am and 5pm. We regret we cannot specify an exact delivery time when using the free delivery option. For garden furniture suites and large items we will always call you beforehand to agree a convenient delivery day.
If a Saturday delivery or delivery before a certain time of day is needed then this can easily be arranged for an additional charge depending on the type and size of goods ordered. Please contact us for a quotation for the delivery service you require. We will work with you to ensure your order is delivered as quickly as possible.
Please be aware that a signature will be required for all deliveries.
In the unlikely event that your delivery arrives damaged please ensure you sign the delivery note "DAMAGED" this will ensure we can replace your order quickly.
For more information, please contact us on 01629 582583, or email us at firstname.lastname@example.org